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What are the Lincoln Community Playhouse Policies?
Ticket Info
Tickets may be purchased online, by phone or in person at the Lincoln Community Playhouse Box Office.
To purchase tickets:
Box Office: The Box Office is located just inside our main doors at 2500 S. 56 Street.
Box Office hours are:
Tuesday through Friday 11am-5pm, and one hour before performances. We are closed Mondays.Online: Tickets may be reserved online 24 hours a day, seven days a week. You can simply order and either print the tickets at home, request them held at Will Call, or download to your mobile.
Phone: Tickets may be purchased by phone at (402) 489-7529 Tuesday-Friday 11am-5pm, and one hour up to curtain on performance evenings and matinees. The Playhouse is closed on Mondays.
Ticket Policies
Refunds available by request. The health of our community is of the utmost importance to us. If you are feeling unwell please let us know so that we can refund your ticket.
Exchanges can be made for another performance of the same show by calling the box office. Subject to availability.
Your seat is not guaranteed after the posted curtain time. Latecomers will be seated at the discretion of the House Manager.
No recording devices or cameras allowed. Turn off all cell phones and pagers.
All patrons, regardless of age, must have a ticket.
No children under the age of 4 are allowed in performances. For Theatre Arts Academy productions, no children under the age of 2 are allowed in performances.
General
Doors will open 30 minutes prior to the performance and audience will be admitted into the auditorium. This allows safe and orderly seating of patrons.
Performers, directors, crew members, guests, and parents may not stand or be seated in the theatre without a ticket during a performance. Parents and guardians who need to pick up children in a production may do so in the lobby area only.
Backstage, Onstage, Sound Booth, Lighting Booth, and Green Room access is limited to performers and staff ONLY. Unauthorized personnel will be asked to leave the premises due to safety concerns and the discretion of the Playhouse staff.
Smoking is permitted outdoors only, at least 20 feet away from any building entrance and cigarettes must be properly disposed of.
The Lincoln Community Playhouse is not responsible for lost or stolen items.
Unwelcome physical contact and abuse and/or verbal battery and profanity directed at Playhouse staff or volunteers is strictly prohibited.
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Are there rules of theatre etiquette for audience members?
Due to copyright law, and as a courtesy to our patrons and cast, all forms of audio, video, and photography are strictly prohibited.
Please turn off all beepers, cell phones, and noise-producing devices during the performance.
Please refrain from talking, whispering, humming, or singing along during the performance ... unless the production requires audience participation.
Those arriving late will be seated at the discretion of the House Manager and during an appropriate pause in the performance.
If you must leave the theatre during the performance, please use the exit doors at the rear.
Please make sure the production is age-appropriate and that your child can sit quietly for the time the production requires. Box Office can answer questions about the subject matter and length of a production, if you need guidance.
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How does the Lincoln Community Playhouse accommodate patrons with special needs?
The Playhouse is accessible to patrons with restricted mobility or using wheelchairs. In addition, the parking lot is quite close to the building, with spaces reserved for handicapped parking. Automatic doors provide easy access to the Ticket Office and Lobby.
Call the Box Office at 402-489-7529 to request special seating assistance.
Please let us know if you have other special needs. We are happy to accommodate!
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Do you have hearing assistance?
As part of the Summer 2019 renovations, Lincoln Community Playhouse installed new Induction Loop Systems in both the Oliver T. Joy Mainstage and Studio Theatre. This system allows audience members with a hearing aid or hearing assistive devices that have a “t-switch” or “t-coil” to turn that on and hear direct feed from the theatre’s sound board.
Tele-Coils and Hearing Assistive Devices are tiny coils of wire that when in the presence of a changing magnetic field such as those created by an induction loop, induce a small electric current. That small current is then processed by and transmitted as sound directly to the listener through the speaker in the hearing assistive device. This system bypasses the microphone and amplification function of the device, allowing listeners to hear the performance without having to deal with the background noise and other competing sounds.
Please check with your community audiologist to ensure the t-coil is properly activated.
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Do you ever cancel performances?
We do not cancel performances, except in an extreme weather or health emergency.
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Does the Playhouse rent their facility?
No. The Playhouse is not available for rent/use due to the facility demands of our rehearsal and production needs.